Privacy Policy

Effective Date: 19/10/2025
Last Updated: 20/10/2025

1. Introduction

Welcome to MANASIST LLC (“we”, “us”, “our”).
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://manasist.com (the “Website”).
Please read this policy carefully. By using our Website, you agree to the terms described here.

2. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

When you contact us through forms, email, or chat, we may collect:

• Full name

• Email address

• Phone number (if provided)

• Property or business information (if relevant to your inquiry)

• Any other details you choose to include in your message

b. Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address

• Browser type and version

• Device information (desktop, mobile, tablet)

• Referring website URLs

• Pages you visit and time spent on each

c. Cookies & Tracking Technologies

Our Website uses cookies and similar tracking technologies (such as Google Analytics) to:

• Analyze website traffic and performance

• Improve functionality and user experience

• Personalize content and marketing

You can manage or disable cookies in your browser settings at any time.

3. How We Use Your Information

We use collected data for purposes such as:

• Responding to your messages or inquiries

• Providing and improving our services

• Sending occasional updates, offers, or newsletters (only with your consent)

• Maintaining website security and performance

• Complying with legal obligations

We will never sell or rent your personal data to third parties.

4. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
Your data is stored securely on servers hosted by Hostinger, which maintains industry-standard security protocols (SSL encryption, firewalls, access controls).

5. Sharing of Information

We may share limited personal information only in the following cases:

• With trusted service providers (e.g. hosting, analytics, email platforms) who process data on our behalf;

• When required by law or government authorities;

• To protect our legal rights, safety, or property.

All third-party partners are bound by confidentiality and data protection obligations.

6. International Data Transfers

If you access our Website from outside the United States, your data may be transferred to and processed in the United States, where privacy laws may differ from those in your country.
We ensure that appropriate safeguards are in place when data is transferred internationally.

7. Your Data Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data.

• Correction: Request correction of inaccurate information.

• Deletion: Request deletion of your personal data (“right to be forgotten”).

• Restriction: Request to limit processing of your data.

• Withdrawal of Consent: Opt out of email marketing or cookies at any time.

To exercise any of these rights, please contact us at privacy@manasist.com.
We may need to verify your identity before fulfilling your request.

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law.
When no longer needed, data will be securely deleted or anonymized.

9. Third-Party Links

Our Website may contain links to other websites.
We are not responsible for the privacy practices or content of those third-party sites.
Please review their privacy policies before providing any personal data.

10. Children’s Privacy

Our Website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
If you believe a child has provided us personal information, please contact us to remove it.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The latest version will always be posted on this page with an updated “Effective Date”.

12. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please contact us at:
📧 info@manasist.com - info@smsgroup.gr
🏢 MANASIST LLC, Michigan, United States